Knowledge & Collaboration Features & Benefits

Intuitive, Easy to Use Interface
An intuitive web based interface provides rapid information discovery and simple processes for capturing content to the KnowledgeXpert web portal.

Innovation & Competitive Edge
Build a culture of innovation and retain your competitive edge by providing staff with streamlined access to knowledge resources.

Knowledge Content Portals
Create an unlimited number of Content Portals (e.g. Staff, Management, Legal, etc.). Publish to Portal parameters and content expiration enables you to decide on content availability.

Electronic Journal Circulation
Capture Electronic Journals within KnowledgeXpert’s content portal and allow users to subscribe to selected Journals and be automatically notified when new issues are available.

Research / Request Forms
Web based forms for capturing and managing all types of research and action requests with automatic email notifications and escalation.

Integrated Workflow
Build complex workflow scenarios to streamline and automate your business processes.

Microsoft Office Integration
Capture office documents and emails into the Content Portal enabling further collaboration with other users and workflow for further action.

User Defined Fields
Apply custom metadata fields to folders, documents and objects to assist with content filtering, tagging and integration to external systems.

Protect your investment in existing information systems by using KnowledgeXpert as the eDiscovery platform that combines all essential resources in a single search.

Effortless Deployment
Effortless deployment across the enterprise with a zero client footprint Web user interface.

Document Collaboration
The centralised digital workspace facilitates content collaboration with version control whenever a document is modified.

Intelligent Document Creation
Create standardised documents and knowledge base articles using Web based Form Templates with automatic rendering to PDF format.

Save Time with Index Topics
Create Index Topics with links to popular resources across existing internal systems and worldwide databases. Staff simply  browse & launch popular topics without having to search each time.

Other Features:

• Browser based user interface 
• Microsoft .NET architecture 
• Full text searching 
• Native format publishing 
• Thumbnail view for images 
• Drag’n’drop using Win Explorer 
• Built in Gadgets for Portal design 
• Version control 
• WebDAV and Web Services API 
• “Hot folders” automated import 
• Email capture 
• Digital signatures 
• Active directory integration 
• TIFF to PDF conversion 
• ISO document control & approvals 
• Multi step workflow & escalation 
• Email alerts & notifications 
• Supports HTTPS-SSL encryption 
• Audit logging 
• Comprehensive security parameters