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Support

KnowledgeXpert Support Services

We recognise that Customer Support Services are just as important as the Knowledge Managment & Content Management system itself.

That's why we offer the KnowledgeXpert Software Support Agreement. Services provided to Customers with current Support and Maintenance Agreements will need login to the KnowledgeXpert Content Portal using the Login and Password supplied by infoXpert. If you are unable to locate your login and password please contact your KnowledgeXpert Support Representative.

The following links can be used by KnowledgeXpert Customers with a current Software Support Agreement:


 Login to KnowledgeXpert Customer Support & Content Portal

Provides access to:

  • Documentation including manuals, how to sheets and installation references 
  • Downloads, updates and patches 
  • Knowledgebase Including Information Bulletins and Support Articles 
  • News & Events 
  • Newsletters 

 Submit Customer Request (Enhancement / Bug / Query)

 




 

 

 Technology Highlights

  • Web Based Solution 
  • Microsoft ASP.NET 
  • AJAX and JAVA 
  • Local or Hosted Solution 
  • Single Search Gateway 
  • Federated Connectors
  • MS Office Integration
  • Windows Server 2003-2008
  • SQL Server 2000-2008
  • Web Services API
  • WebDAV Web Folders 
 
 

NEWS & EVENTS

Come and see KnowledgeXpert at the RMAA Conference "inForum" 5th to 8th September 2010 (Gold Coast)

KnowledgeXpert to exhibit at the ALLA/NZLLA annual conference "Cross Currents" 29th Sept - 1st Oct 2010(Melbourne). 

Mimosa NearPoint Content Archiving solution for MS Exchange and File Systems now available from infoXpert